What's included in the price?
Every transfer and day trip includes a private Mercedes V-Class with a professional driver, door-to-door pickup and drop-off, route planning and timing coordination, tolls and parking fees (when applicable), and bottled water when available.
What's not included?
Entrance tickets and admissions, meals and tastings (unless otherwise specified), licensed tour guide fees (available on request), and gratuities.
What type of vehicle will I travel in?
A Mercedes V-Class Executive — spacious leather seating, climate control, and large luggage capacity, comfortable for up to 6 guests.
How many people can travel together?
Up to 6 guests per vehicle — our Mercedes V-Class Executive comfortably seats 6 passengers with luggage.
Can I customize my itinerary?
Yes — that's how we prefer to work. Tell us your interests, pace, and must-sees, and we'll design the day around you. Our day trips can also be used as a starting point and adjusted freely.
What happens if my flight is delayed?
Share your flight number when booking and we'll monitor it and adjust your pickup time accordingly, at no extra charge.
Do you provide child seats?
Yes, child seats are available on request — just let us know the ages of the children traveling when you book.
Are pets allowed?
Small and medium-sized pets are welcome on board.
Do you offer licensed tour guides?
Yes, licensed guides are available on request for a deeper dive into the art and history of the places you visit.
What languages does our driver speak?
Leandro speaks English, Spanish, and Italian.
What payment methods do you accept?
We accept credit card, bank transfer, and cash.
